This Privacy Policy explains how Krosapp s.r.o. - The sole owner and operator of the 3DČesko platform ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or use our website www.3dcesko.cz (the "Site"), mobile applications available on the Apple App Store and Google Play Store (the "Apps"), or engage with our services. By accessing our Site or Apps, you agree to the practices described in this policy. Please read this Privacy Policy carefully.

1. Information We Collect

We may collect the following categories of personal information:

1.1. Information You Provide to Us:

• Personal information such as your name, email address, phone number, billing address, and shipping address when you register, make purchases, or contact us.
• Payment details when you complete transactions on our Site or Apps.

1.2. Information Collected Automatically:

• Log data such as your IP address, browser type, operating system, device information, operating system version, time zone, and other unique device identifiers.
• In mobile apps, we may collect device usage data, network access information, location data (if consented), and app usage information.

1.3. Information from Third Parties:

We may receive information from third-party service providers or partners to supplement the data we collect directly.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our Site, Apps, and services.
• To process your transactions and fulfill your orders.
• To provide personalized features on the Site and Apps.
• To monitor the performance and usage of the Apps to enhance user experience.
• To detect, prevent, and address technical issues or potential fraud.

3. Legal Basis for Processing (for EU Users)

If you are located in the European Union, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for us to process your personal data.
• Performance of a Contract: To provide services or fulfill obligations related to a contract.
• Legitimate Interests: When we have a legitimate interest in processing your data, such as to improve our Apps and services.
• Compliance with Legal Obligations: To fulfill our legal obligations.

4. Sharing Information

We may share your personal information with the following parties:

• Service Providers: Third parties that help us provide our services, such as payment processors, hosting services, analytics providers, and app developers.
• Legal Requirements: If required by law, court order, or government regulation, we may disclose your data to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

5. Your Rights (for EU Residents)

If you are a resident of the European Union, you have the following rights under the GDPR:

• The right to access, correct, or delete your personal data.
• The right to object to or restrict the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
• The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use standard security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar tracking technologies to improve your experience on our Site and Apps. Cookies are small data files placed on your device. You can control the use of cookies through your browser settings.

9. Third-Party Links

Our Site and Apps may contain links to third-party websites. We are not responsible for the privacy practices of these websites or applications. We recommend reviewing their privacy policies before providing any personal data.

10. Children's Privacy

Our Site and Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information.

11. Third-Party Applications (Apple App Store and Google Play Store)

When using our mobile applications downloaded from the Apple App Store or Google Play Store, the app may request access to certain device features (e.g., camera, microphone, location, etc.). We only request permissions necessary for full functionality of our apps. You can manage these permissions in your device settings at any time.

For apps hosted in the Apple App Store and Google Play Store, their own privacy policies and terms of service apply. We recommend reviewing these policies before installing our apps.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site or Apps after any changes indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Krosapp s.r.o.
Vinohradská 151, Praha 3, 13000, Czech republic, EU
info@3dcesko.cz